WhICH Gas Do I Need?

A simple way to choose

As a general guide:

  • PROPANE is often used for outdoor cooking and heating.

  • BUTANE is commonly used for portable heaters and some indoor or leisure appliances.

  • Leisure setups such as camping and caravanning may use either, depending on the appliance.

  • Larger heating or commercial needs may require a bigger cylinder.

If you are still unsure, contact our team and we will be happy to guide you to the right product, and we can place the order for you.


Do not skip or bin your gas bottles

Please return to us or call us and we’ll collect it for free.

REMEMBER…


Cylinder SELECTION

Which Type Do I Choose?

  • CYLINDER EXCHANGE: Choose this option if you have an empty cylinder, and wish to exchange it for a full cylinder.

  • CYLINDER AGREEMENT: Choose this option if you do not have a cylinder to exchange. A ‘cylinder charge’ has been applied to the price. Please read below to explain more about the agreement & charges.

CYLInDER CHARGES

  • With the ‘CYLINDER AGREEMENT’ option, the charge is per cylinder and is non-refundable. The cylinder will remain our property and it’s provided to you only for the purposes of using the gas supplied. When the cylinder is empty, you can simply exchange it for a pre-filled cylinder or return the empty cylinder to us. There is no charge when swapping a cylinder within the same category.

Terms & Conditions - LPG Cylinder Supply

  1. Ford LPG is a trading name of Ford Fuels Ltd.

  2. All cylinders remain the property of Flogas Ltd at all times. Customers are granted the use of the cylinders solely for the purposes of consuming the LPG contained within. At no point will property of the cylinder pass to the customer.

  3. Ford LPG are only permitted to handle or remove LPG cylinders that are owned by Flogas Ltd or any subsidiary company of Flogas Ltd.

  4. The Cylinder Refill Agreement charge is a non-refundable charge covering the provision of the LPG cylinder for the express use of consuming the LPG within.

  5. Empty cylinders may be exchanged for a full cylinder within the same category. Further details on cylinder exchanges can be found in our website FAQs below.

  6. The customer is responsible for ensuring safe access for cylinder delivery, collections, and inspections.

  7. All empty cylinders should be returned promptly after use and in good condition. Failure to return cylinders may incur additional charges.

  8. Ford Fuels is not liable for any damage, injury, or loss resulting from improper use, handling, or storage of LPG cylinders.

  9. In the event that there is no empty cylinder to return upon our arrival, Ford LPG reserve the right to charge a cylinder refill agreement charge at the prevailing rate.

  10. In the event of a customer not requiring the full order of LPG cylinders on our arrival, Ford LPG reserves the right to charge an aborted delivery charge of £15 per cylinder. This includes non-delivery due to no access being available or access being deemed unsafe.

  11. When a customer signs up to our Cylinder Check system, we will monitor the usage of the customers cylinders and will automatically replace any cylinders that are required. The customer is also required to monitor usage in case their usage changes dramatically and should advise Ford LPG if cylinders need replacing outside of the normal replacement schedule.

FAQs